A College of Queensland and KPMG Australia research has discovered solely 40% of Australians belief the usage of synthetic intelligence (AI) at work.
Greater than 17,000 folks from 17 international locations had been surveyed about their belief and attitudes in the direction of AI and its use at work, the perceived dangers and advantages and expectations of its administration and regulation.
Professor Nicole Gillespie, KPMG Chair of Organizational Belief on the UQ Enterprise Faculty, stated the outcomes present Australians are amongst the least comfy with AI use at work, significantly for HR functions reminiscent of monitoring, evaluating and recruiting workers.
“Australians are extra open to AI getting used to automate duties and assist workers full their work,” Professor Gillespie stated.
“The truth is, they really favor AI involvement in managerial decision-making over sole human decision-making—the caveat is they need people to retain management.
“However concerningly, solely 43% of Australians imagine their employer have practices in place to assist the accountable use of AI.”
James Mabbott, Lead Associate KPMG Futures stated a key problem is {that a} third of individuals have low confidence in authorities, know-how and industrial organizations to develop, use and govern AI in society’s greatest curiosity.
“Organizations can construct belief of their use of AI by setting up mechanisms that display accountable use reminiscent of commonly monitoring accuracy and reliability, implementing AI codes of conduct, unbiased AI ethics opinions and certifications and adhering to rising worldwide requirements,” Mr. Mabbott stated.
Professor Gillespie stated Australians acknowledge the various advantages of AI, however are hesitant.
“Solely 44% imagine the advantages outweigh the dangers and solely 1 / 4 imagine AI will create extra jobs than it would remove,” she stated.
The findings additionally present the primary perceived danger of AI globally is cybersecurity.
Seventy-five p.c of respondents are involved about potential dangers of AI together with cybersecurity and privateness breaches, manipulation and misuse, lack of jobs and deskilling, the erosion of human rights and inaccurate or biased outcomes.
Professor Gillespie stated mitigating these dangers and defending folks’s information and privateness are essential to belief in AI.
“The survey discovered 70% of Australians count on AI to be regulated, however solely 35% imagine there are sufficient safeguards, legal guidelines and rules in place,” she stated.
“It additionally discovered the group expects an unbiased regulator, slightly than reliance on business governance.”
The research pre-dated the industrial launch of AI chatbot, ChatGPT.
“Belief in Synthetic Intelligence: World Insights 2023” additionally sheds gentle on present understanding and consciousness of AI, and who’s trusted to develop, use and govern AI.
